An emergency medical condition is an extremely severe, serious or life-threatening illness or injury
An emergency medical condition is any illness, condition or injury that is so severe, serious or painful that it is objectively reasonable to seek immediate medical attention to avert further harm. In particular, this means any illness, dysfunction or injury that is life-threatening.
Under German law, everyone living and working in Germany has the right to emergency medical attention – regardless of whether they have public or private health insurance.
If you require urgent medical assistance in Germany, call 112 immediately.
If you require urgent out-of-hours medical care in Germany but your condition is not serious or life-threatening, you should call 116 117 to reach the on-call medical service (Bereitschaftsdienst).
ottonova customers can also use the Concierge service to arrange an appointment with a doctor on-call or organize any other healthcare requirements.