Withdrawal | ottonova

Submit withdrawal online

Here you can withdraw your contract or individual plan components

Please note that you may withdraw the contract only within 14 days of the contract being concluded.

Often, a minor adjustment is all that's needed instead of a withdrawal.

Would you like to reduce your contributions, adjust your benefits, or remove a benefit module? We can help you quickly and easily.

+49 89 121 896 09 Request a consultation now

Full name

Email address

Please use the email address you used to sign the contract

Insurance number

You can find this in your contract documents

What would you like to withdraw?

Withdraw all components of the contract Withdraw individual parts of the contract

What is the reason for your withdrawal? (optional)

By submitting this form, you are sending your withdrawal notice to ottonova. You will receive a confirmation of receipt via email.

Sorry, a problem has occurred. Unfortunately, we are currently unable to carry out the requested action. Please try again later or contact us by phone or chat.

We were unable to find any records matching the information you provided. Please check your email address and insurance number and try again.

Unfortunately, we cannot accept your cancellation!

We have reviewed your request and found that your contract start date falls outside the 14-day withdrawal period. Please contact us directly via the chat feature in your app or by email at support@ottonova.de, and we will be happy to assist you.

Withdrawal submitted!

We have received your request and will now review it. You will also receive a confirmation of receipt via email.

Here's what happens next:

Email confirmation:

You will receive a confirmation of receipt at the email address you provided.

Examination and feedback:

If we need any further information, we will contact you directly.

If you have any questions, feel free to contact ottonova Customer Service at any time.

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