Home healthcare

If you need to recover at home due to an injury or illness or because you are recovering from an operation, you may be eligible for home healthcare.

Home healthcare is medical care and domestic assistance for people unable to care for themselves


Home healthcare comprises basic care, medical treatment and domestic assistance.

In the German public (statutory) health insurance system, insured persons may receive care at home (or in another suitable location) in addition to medical care if:

  • hospital-based care is not possible,
  • home healthcare can replace or shorten a hospital stay, or
  • home healthcare is necessary to achieve the treatment goal.

Home healthcare provision in the private health insurance system can vary depending on the insurance provider and tariff you select – so be sure to examine your policy carefully.

In both systems, patients must satisfy at least the two following conditions to qualify:

  1. The insured person must not be able to care for themselves and there must be nobody in their house who can adequately care for them.
  2. The insurance provider concerned must see an official letter from a doctor advising home healthcare.

Home healthcare is provided by the nursing service contracted by the respective insurance provider.

FAQ

Do you help me finding an English-speaking doctor?

Of course! Through our ottonova Concierge Service we can book appointments for you. You just easily write us a message with your requirements, and we will find the best option for you.

How is the payment working? Different than public insurance?

The payment is different than in the public system. With private health insurance you pay the full tariff to us at the beginning of the month. If you are employed your employer will contribute their part to your health insurance through your salary.  

Can I go to every doctor or only to “ottonova doctors”?

As a private patient with ottonova you can go to any doctor of your choice. For dental treatments i.e implants or crowns (Zahnersatz) we provide a higher coverage if you choose a dentist from our ottonova network.

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